Respecting deadlines and commitments, and providing information and advice. Whether you are a company or an individual, this is what you expect from your supplier when carrying out a project. Since the creation of the company, Texdecor has founded its’ growth on the will to remain close to their customers, and the practical reality of building sites. The pole position in our simple and human-sized organisation is a sales force and a project manager who is close to you. These people are your number one contacts for all sales and technical questions. Their reactivity and professional approach are entirely dedicated to your needs. Please call us and we will give you the details of your local project manager. The next part of our organisation involves a team that is responsible for following up your orders. Their main role is to make sure that your orders are delivered with full respect to your expectations and our commitments. In addition to this role, this team can also help out with questions relating to technical, sales or administrative issues.
The last part of our organisation plays the role of listening, guiding and organising – it includes the main product, sales and general departments. These three poles are specifically attached to the Texdecor brand. There are also general services, made up of staff who are specialised in the following domains: logistics, creation, human resources, finance, I.T., purchasing and production. These people are also at your service and help us to achieve our goal: Having a customer service that is at the height of your expectations. |
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